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What You Agree To When You Open an Account

These terms set out the rules between you and ampire88 — covering account registration, wallet deposits through DANA, OVO, and GoPay, how we handle your funds, and what we expect from both sides.

DANA, OVO, GoPay deposits coveredAccount eligibility by local lawFair use policy appliesChanges notified via accountIndonesia-region conditions
ampire88 What You Agree To When You Open an Account
HOW WE UPHOLD THIS

Our Commitments Under These Terms

These terms are not just a formality. They define how we protect your account data, manage your wallet balance, and respond when something goes wrong. Every commitment below is part of our standard operating process — not a marketing statement.

Account Data Handling

We store your registration data and transaction records in secured systems. Your DANA, OVO, or GoPay wallet details are never shared with third parties outside of payment processing.

Retention and Deletion

Account data is retained for as long as your account remains active and for a period after closure as required by applicable rules. You can request data deletion by contacting our support team.

Account Security Practices

Login to your account uses an OTP verification step tied to your registered mobile number. If you notice unrecognised activity, report it through live chat immediately so we can freeze and review.

Terms Change Process

Any revision to these terms is communicated via an in-account notification before the change takes effect. You always have the window to review before the new version applies to your use.

REACH THE TERMS TEAM

How to Contact Us About These Terms

If you have a question about a specific clause, a deposit condition tied to your DANA or OVO wallet, or a dispute about how a rule was applied to your account, reach out through any of the channels below. We keep a record of all terms-related queries so nothing gets lost between messages.

Live Chat Start a live chat session from any page on the site. Give your account ID and the specific clause or transaction in question — we'll pull the record.
Email Support Send a detailed message to our support address. Include your registered wallet type — DANA, OVO, or GoPay — and a description of the terms point you need clarified.
Account Help Centre Log in and navigate to Account Help. Submitting a ticket from inside your account speeds up verification and links your query directly to your transaction history.

Frequently Asked Questions About Our Terms

These are the questions we see most often from people reading through the terms for the first time. If yours is not here, the live chat team can walk you through the relevant clause directly.

Yes. Every deposit method, including DANA, OVO, and GoPay, falls under the deposit and payment conditions in these terms. Verification requirements and processing steps are the same across all three wallets.

We send an in-account notification before changes take effect. You can review the update, accept by continuing to use the account, or close your account and withdraw your balance before the effective date.

Yes. Contact our support team with your account ID and the date you registered. We keep version records and can provide the terms that were active at your sign-up date.

Open a dispute through live chat or the Account Help Centre. Provide your account ID and the specific transaction or clause involved. We log every query and respond with a documented explanation.

The same account terms apply across all eligible regions. Access depends on whether local law in your area permits use of the platform — eligibility is your responsibility to confirm.

Log in, go to Account Settings, and submit a closure request. Withdraw your remaining balance first — any funds in your account at closure can be sent back to your linked DANA, OVO, or GoPay wallet.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.